Professional Services

Professional Services Support from Day Zero

Implementation Planning

QOS stands by our customers to design and plan the implementation process for your new edge network, from day zero

Automated Rollout

Move away from the constant rollout cycle with an automatic phased rollout or big bang deployment plan that QOS executes extremely quickly

Testing & Training

QOS won’t just leave you hanging once the solution is deployed, we do full testing and train your team to manage it along the way

QOS works with companies in all stages of their network journey.

From needing staff augmentation to designing around existing network configurations, QOS is able to work side-by-side with our customer’s network teams to reach their network goals. We focus around realizing ROI for projects, identifying areas that need conformity, reducing overhead of having multiple system management in place, all at the same time.

Planning

Discovery

Prepare

Deploy

Training

Planning Phase

During the planning phase, the QOS professional services team leads the conversation to establish the plan, priorities, and sequence of the rollouts to each of the customer’s sites. QOS mobilizes the project teams to plan and conduct project kickoff workshop and review of project plan details.

Establishing the project teams for QOS and the customer
Agreeing on project control documents
Establishing plans and priorities
Creating a meeting cadence
Identify approach – phased or big bang

Day Zero Support

From the first step of deciding on which edge solution to implement into your business to establishing a project plan, the QOS professional services team is there to share best practices and ensure project success.

Circuit Management

Adding new circuits is simple: – QOS will help configure and connect new or existing circuit connections as well as test its functionality. QOS will also add the circuit monitoring to the NOC (Network Operation Center) monitoring.

Complete Communications

QOS will establish a cadence plan to provide updates, answer questions, and address new needs throughout the project deployment process. QOS will serve as a customer’s single point of contact as necessary.